Refund policy

 

Return & Refund Policy

Thank you for shopping at seekinghealth. We strive to ensure you are satisfied with your purchase. Please read our Return & Refund Policy carefully to understand your rights and obligations when returning products.

Order Processing and Shipping Times

  • Processing Time: 1-3 business days
  • Shipping Time: 7-12 business days

Return Window

You may return most new, unopened items within 14 days of delivery for a refund. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.

Cancellation Policy

Orders can be canceled within 24 hours of purchase. If you wish to cancel your order, please contact us immediately at realitya6065@gmail.com. After 24 hours, cancellation may not be possible as the order may have already been processed or shipped.

Return Shipping

Customers are responsible for paying return shipping costs unless the item you received is defective, damaged, or incorrect. In such cases, please contact us to arrange a replacement or refund before returning the item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days and will be credited back to your original method of payment.

Please note that shipping fees paid at checkout are non-refundable.

How to Initiate a Return

  1. Contact our customer service at realitya6065@gmail.com within 14 days of receiving your order.
  2. Provide your order number and reason for return.
  3. Follow the instructions provided by our support team for returning the item.

Important Notes

  • Returned items must be shipped back within 14 days after your return request is approved.
  • We recommend using a trackable shipping service for your return, as we are not responsible for items lost in transit.
  • Refunds may be partial if items show signs of damage or misuse.

If you have any questions regarding the return or refund process, please contact us at realitya6065@gmail.com.

Effective Date: This policy is effective as of the date it is published on https://seekinghealthshop.shop.